It Service Desk Technician

uline.ca

Pleasant Prairie, WI, US
Base: $24 to $30 ph; bonus/equity: multiple bonus ...
It service desk support
Incident management
Servicenow platform
Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician

Job Summary

  • Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician.
  • Uline offers opportunities to grow your career with stability backed by over 45 years of success and provides complete health insurance coverage and a 401(k) with 6% employer match starting day one.
  • All positions are on-site at Uline’s corporate headquarters, and new hires must complete a pre-employment hair follicle drug screening.

Matching Summary

Uncover your full potential in a collaborative IT environment where you'll troubleshoot technology issues as an IT Service Desk Technician.

Salary

Base: $24 to $30 per hour; Bonus/Equity: Multiple bonus programs; Benefits: Complete health insurance and 401(k) with employer match, paid holidays and tuition assistance

Skills & Requirements

Must-have

  • IT Service Desk support
  • Incident management
  • ServiceNow platform
  • Data center operations
  • System monitoring and security maintenance

Nice-to-have

  • Collaborative IT environment
  • Professional continuing education
  • On-site fitness center and café
  • Multi-location data center experience

Key Requirements

  • High school diploma or equivalent
  • Bachelor's degree preferred
  • 3+ years IT Service Desk or Data Center experience
  • Experience with ITIL compliant Service Management platforms
  • Experience in incident, change and problem management
  • Must pass pre-employment drug screening

Work Rights

Not specified

Tailored Resume

Cover Letter