Responsible for technical support in the Hefei region, focusing on industrial computer platforms, industrial communication, and related software and hardware products
Job Summary
Responsible for technical support in the Hefei region, focusing on industrial computer platforms, industrial communication, and related software and hardware products.
Tasks include providing on-site technical support for major clients, conducting customer training, recommending products based on specifications, and evaluating applications to provide final solutions.
Collects feedback on new products and gathers market and competitor information to report to sales and marketing teams.
Matching Summary
Responsible for technical support in the Hefei region, focusing on industrial computer platforms, industrial communication, and related software and hardware products.
Skills & Requirements
Must-have
Industry computer platforms
Industrial communication
Software and hardware products
On-site technical support
Troubleshoot hardware and software
Embedded operating systems
Nice-to-have
Proactive problem solving
Customer training
Market and competitor analysis
Adaptability and resilience
Eagerness to learn new skills
Key Requirements
2-3 years of experience in embedded computers, servers, or related products
Field technical support experience
Familiarity with industrial computers and automation applications
Bachelor's degree in Automation, Electronics, Computer Science, or related fields
Fluent Chinese, basic English communication skills