Care Agent

SG ASSIST PTE. LTD.

Tampines, Singapore
Base: sgd 1,600 – 2,500; bonus/equity: not specifi...
Monitor sos buttons and fall detectors
Follow structured escalation sops
Communicate calmly under pressure
The Care Agent plays a critical role in monitoring IoT-based assistive devices such as SOS buttons and fall detectors to ensure senior safety

Job Summary

  • The Care Agent plays a critical role in monitoring IoT-based assistive devices such as SOS buttons and fall detectors to ensure senior safety.
  • Employees are responsible for assessing alerts, contacting next-of-kin, and escalating confirmed emergencies to SCDF following strict SOPs.
  • The position offers a salary range of SGD 1,600 – 2,500 with training provided for both WFH and on-site roles at Khatib.

Matching Summary

The Care Agent plays a critical role in monitoring IoT-based assistive devices such as SOS buttons and fall detectors to ensure senior safety.

Salary

Base: SGD 1,600 – 2,500; Bonus/Equity: Not specified; Benefits: Training provided

Skills & Requirements

Must-have

  • Monitor SOS buttons and fall detectors
  • Follow structured escalation SOPs
  • Communicate calmly under pressure
  • Maintain accurate incident logs
  • Work rotational shifts including nights

Nice-to-have

  • Experience in call centre or caregiving
  • Familiarity with IoT monitoring systems
  • Ability to converse in local dialects
  • Empathy when engaging seniors
  • Experience using CRM systems

Key Requirements

  • Willingness to work rotational shifts
  • Basic computer and data entry skills
  • Clear verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter