Customer Service Representative

Gentle Care Pet Clinic

Warrensburg, MO, United States
Professional phone etiquette
Handle payments and cash drawer
Maintain client and pet records
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • CSR Responsibilities include understanding and communicating scheduled appointments, client education, and lobby triage, operating a multi-line telephone system, and accepting payments.
  • AmeriVet is committed to your growth, development, well-being, and success, offering tailored development programs, competitive pay, and comprehensive benefits for full-time employees.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle payments and cash drawer
  • Maintain client and pet records
  • Remain calm in emergencies
  • Work weekends and holidays

Nice-to-have

  • Personable and skilled
  • Empathetic and compassionate
  • Detail-oriented
  • Computer efficient

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter