Website Operation Specialist

COS

London, United Kingdom
On-site
Seamless website operations
Commercial readiness for campaigns
Drive optimisation and conversion
Contribute to digital profitable growth by securing the end-to-end digital experience of our customers that drives brand perception, sales growth, and profitability

Job Summary

  • Contribute to digital profitable growth by securing the end-to-end digital experience of our customers that drives brand perception, sales growth, and profitability.
  • Ensure seamless website operations across all owned digital channels by monitoring performance, reporting regularly, benchmarking against competitors and identifying actionable insights.
  • We offer all our employees attractive benefits with extensive development opportunities around the globe, including a 25% staff discount and inclusion in our H&M Incentive Program.

Matching Summary

Contribute to digital profitable growth by securing the end-to-end digital experience of our customers that drives brand perception, sales growth, and profitability.

Skills & Requirements

Must-have

  • Seamless website operations
  • Commercial readiness for campaigns
  • Drive optimisation and conversion
  • Cross-functional collaboration
  • Translate business needs to technical action
  • Digital commerce operations experience
  • Web analytics and performance optimisation

Nice-to-have

  • People-first team culture
  • Proactive problem solving
  • Attention to detail and flexibility
  • Stay informed on industry best practice
  • Lead with influence and collaboration

Key Requirements

  • Experience managing .com, mobile and app platforms
  • Strong technical understanding of ecommerce systems
  • Skilled in web analytics, KPI tracking
  • Experience in A/B testing and experimentation
  • Proven ability to drive conversion rate optimisation
  • Strong project and delivery management skills
  • Legal right to work in the UK

Work Rights

Legal right to work in the UK

Tailored Resume

Cover Letter