The role involves providing technical assistance and training to dealers across North America to support KION warehouse products
Job Summary
The role involves providing technical assistance and training to dealers across North America to support KION warehouse products.
Responsibilities include resolving product issues rapidly, documenting events via the KION community portal, and training technician staff on diagnostic tools.
The position requires extensive overnight travel up to 75% throughout North America to provide on-site support and demonstrations.
Matching Summary
The role involves providing technical assistance and training to dealers across North America to support KION warehouse products.
Skills & Requirements
Must-have
5+ years dealer/customer contact experience
AC-DC electrical diagnosis skills
hydraulics diagnosis expertise
forklift troubleshooting and repair
75% travel requirement
Nice-to-have
Linde product experience preferred
automotive or industrial background
experience with service software tools
product marketing campaign support
strong written communication skills
Key Requirements
Bachelor's degree preferred
5+ years of dealer contact experience
Ability to read technical parts drawings and schematics