Patient Services Specialist Atrium Concord Behavioral Health Ft Days

Advocate Health

Concord, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Onsite
Caring and compassionate customer service
Exemplary interpersonal skills
Critical thinking skills
Advocate Health is seeking a full-time Patient Services Specialist for their Concord Behavioral Health department, focusing on delivering exceptional patient experiences through customer service, critical thinking, and administrative skills. The role involves managing patient registration, insurance verification, and ensuring compliance with healthcare regulations in a fast-paced environment

Job Summary

  • Exemplify caring and compassionate customer service to create an excellent patient experience.
  • Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Services Specialist for their Concord Behavioral Health department, focusing on delivering exceptional patient experiences through customer service, critical thinking, and administrative skills. The role involves managing patient registration, insurance verification, and ensuring compliance with healthcare regulations in a fast-paced environment.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • caring and compassionate customer service
  • exemplary interpersonal skills
  • critical thinking skills
  • work cohesively on a team
  • work independently
  • manages patient registration
  • insurance verification
  • scheduling
  • collection and cash receipting
  • confidential and accurate patient information
  • emergency codes and appropriate responses

Nice-to-have

  • patient utilization of front-end technology
  • assists billing functions
  • monitors inventory and stock medications

Key Requirements

  • High School Diploma or GED required
  • Computer experience required
  • Customer relations experience required
  • Medical Records Software preferred
  • Front desk practice experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter