Associate Help Desk Technician - All Shifts Available - Active Top Secret Required

GDIT

Washington, District of Columbia, USA
Base: $26.44 - $35.78 ph; bonus/equity: not specif...
Fully remote
Active top secret clearance required
Customer service and problem resolution skills
Troubleshooting microsoft windows and macos
This role serves as the foundation of executive IT support for prestigious federal government clients in Washington, DC

Job Summary

  • This role serves as the foundation of executive IT support for prestigious federal government clients in Washington, DC.
  • The position offers extensive options for training, certification, and career advancement within a fast-paced environment.
  • Employees receive a comprehensive benefits package including medical plans, 401(k) matching, and various paid time off options.

Matching Summary

This role serves as the foundation of executive IT support for prestigious federal government clients in Washington, DC.

Salary

Base: $26.44 - $35.78 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • Active Top Secret Clearance required
  • Customer service and problem resolution skills
  • Troubleshooting Microsoft Windows and MacOS

Nice-to-have

  • Excellent verbal and written communication
  • Collaborative and adaptable team player
  • Desire to provide great customer experience

Key Requirements

  • Active Top Secret Security Clearance
  • Minimum 4 years of related IT experience
  • CompTIA Security+ certification within 6 months
  • US Citizenship required
  • Bachelor's degree in IT or related discipline

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter