Senior Client Solutions Specialist (english Speaker)

Mercer

Warsaw, Poland
Hybrid (2 days remote per week)
Manage multinational client portfolio
Advise on mercer products and services
Support sales presentations and product information
Mercer is seeking a Senior Client Solutions Specialist for its Warsaw office, targeting candidates with 2-3 years of customer service experience and strong organizational skills. The role involves managing multinational client relationships and requires proficiency in English and Excel, with an emphasis on a collaborative and multicultural work environment

Job Summary

  • Develop and maintain day-to-day relationships with Mercer’s clients and consultants in the comp & ben area.
  • Manage a portfolio of multinational clients, advising them on Mercer products and services across Europe and Africa.
  • Benefit from flexible working hours, a hybrid model, and opportunities for professional development within a global role.

Matching Summary

Match Score: 85

Mercer is seeking a Senior Client Solutions Specialist for its Warsaw office, targeting candidates with 2-3 years of customer service experience and strong organizational skills. The role involves managing multinational client relationships and requires proficiency in English and Excel, with an emphasis on a collaborative and multicultural work environment.

Skills & Requirements

Must-have

  • Manage multinational client portfolio
  • Advise on Mercer products and services
  • Support sales presentations and product information
  • Handle client queries via email and phone
  • Provide platform demos and methodology presentations

Nice-to-have

  • Adapt quickly in fast-paced environment
  • Service-minded and team oriented
  • International exposure and experience
  • Quality assurance focus

Key Requirements

  • 2-3 years of customer services experience
  • Very good knowledge of English
  • Knowledge of Excel
  • Strong organizational and project coordination skills

Work Rights

Not specified

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