Service Associate

EōS Fitness

San Bernardino, CA, US
On-site
Greet members and guests professionally
Process payments for memberships and retail
Maintain front desk cleanliness and organization
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience

Job Summary

  • The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience.
  • Service Associates are responsible for greeting members, processing payments, and ensuring the front desk area remains clean and organized.
  • Employees must be flexible and adaptive to evolving needs while following safety protocols to ensure the well-being of all gym members.

Matching Summary

The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience.

Skills & Requirements

Must-have

  • Greet members and guests professionally
  • Process payments for memberships and retail
  • Maintain front desk cleanliness and organization
  • Operate gym management software systems
  • Handle member inquiries and complaints promptly

Nice-to-have

  • Experience or strong interest in fitness industry
  • Excellent interpersonal and multitasking skills
  • Ability to work flexible evenings and weekends
  • Embrace core values of optimism and teamwork

Key Requirements

  • CPR certification required within 30 days of hire
  • Previous experience in customer service or front desk role
  • Ability to lift more than 40 lbs routinely
  • Must attend all mandatory company trainings within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter