Front Office Manager - Amanpuri

Amanresorts International Pte. Ltd

Phuket, Thailand
Front office department management
Guest service individualization
Daily staff training
Oversee the Front Office Department's overall management, personnel, and resources to ensure guests receive considerate and individualized service

Job Summary

  • Oversee the Front Office Department's overall management, personnel, and resources to ensure guests receive considerate and individualized service.
  • Ensure smooth arrivals and departures, conduct daily trainings, and analyze front desk employee performance to uphold Aman Standards.
  • Manage the department's yearly capital and operating budgets, and present monthly P&L statements to Hotel Management.

Matching Summary

Oversee the Front Office Department's overall management, personnel, and resources to ensure guests receive considerate and individualized service.

Skills & Requirements

Must-have

  • Front Office Department management
  • Guest service individualization
  • Daily staff training
  • Performance analysis and solutions
  • Staff alertness and courtesy

Nice-to-have

  • Serenity and space
  • Idyllic white-sand beach
  • Holistic Wellness Centre

Key Requirements

  • Bachelor's in Business Administration or Hotel Management
  • Experience in Luxury/Ultra-Luxury hotel Front Office Management
  • Experience with Front Office Systems
  • Strong analytical and problem-solving skills
  • Fluent English (written and speaking)

Work Rights

Not specified

Tailored Resume

Cover Letter