Sr. Sales Support Specialist

Shelterlendingservices

Mavent issue resolution
Tcpa policy adherence
Underwriting submissions
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Sr Sales Support Specialist provides support to the DTC Call Center staff and senior management through a variety of day-to-day activities.
  • Newrez offers comprehensive benefits including medical, dental, vision insurance, a 401(k) with employer match, and various employee assistance programs.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • Mavent issue resolution
  • TCPA policy adherence
  • Underwriting submissions
  • Process and policy gap identification
  • New hire development support

Nice-to-have

  • Energetic and inquisitive
  • Takes initiative
  • Cross-functional matrix environment

Key Requirements

  • NMLS license required
  • Minimum 5 years mortgage industry experience
  • High School Diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter