Customer Service Representative

Deere & Company

Urbandale, Iowa, United States
Base: $60,240.00 - $90,360.00; bonus/equity: not s...
On-site
Bi-lingual in spanish and english
Six months customer service experience
Comfortable working in call center environment
Deere & Company is seeking a bilingual Customer Service Representative to provide technical support for their Intelligent Solutions Group in Urbandale, Iowa. The ideal candidate should possess customer service experience, particularly in agriculture or technology, and be proficient in both English and Spanish

Job Summary

  • This role provides front-line technical support to John Deere dealers and customers on Intelligent Solutions Group products.
  • The position requires supporting bilingual English-Spanish language needs for the service center business operations.
  • Employees enjoy a comprehensive reward package including flexible work arrangements, competitive base pay, and extensive benefits.

Matching Summary

Match Score: 85

Deere & Company is seeking a bilingual Customer Service Representative to provide technical support for their Intelligent Solutions Group in Urbandale, Iowa. The ideal candidate should possess customer service experience, particularly in agriculture or technology, and be proficient in both English and Spanish.

Salary

Base: $60,240.00 - $90,360.00; Bonus/Equity: Not specified; Benefits: Comprehensive reward package including 401K, HSA, tuition assistance

Skills & Requirements

Must-have

  • Bi-lingual in Spanish and English
  • Six months customer service experience
  • Comfortable working in call center environment

Nice-to-have

  • Agriculture operations experience
  • Precision farming experience
  • Experience with technology dealer channels

Key Requirements

  • Bachelor's degree in Agriculture, Business, Engineering, IT or related field
  • Must be 18 years of age or older
  • VISA sponsorship is not available

Work Rights

Not specified

Tailored Resume

Cover Letter