The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets
Job Summary
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
Responsibilities include scheduling and assigning daily work objectives, monitoring performance, and training service consultants.
We offer best in class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, and a 401(k) Retirement Plan.
Matching Summary
The Service Drive Lane Manager manages the activities of all service-related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
Salary
Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Commission based off department/net, and bonuses based on manufacturer approvability, department production; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP, Wellness Programs
Skills & Requirements
Must-have
Exceptional customer service
Manage service consultants
Vehicle walk around assessment
Follow up with customers
Maintain service supplies
Nice-to-have
Team player
Constantly improving
Having fun
Personal ownership
Key Requirements
2-3 years Service Advisor or Service Manager experience
Acceptable driving record and valid driver's license