Returns & Warranty Evaluation Specialist- Bushnell Golf

Simms Fishing Products

San Diego, CA, United States
Hourly rate: $21.00 - $24.00; bonus/equity: not sp...
2+ years returns processing experience
Netsuite erp system familiarity
Hardware troubleshooting skills
The role serves as the key link between Customer Support, Inventory, and Finance to ensure accurate processing of all incoming Bushnell Golf product returns

Job Summary

  • The role serves as the key link between Customer Support, Inventory, and Finance to ensure accurate processing of all incoming Bushnell Golf product returns.
  • Candidates must perform physical inspections and functional testing of returned devices to confirm reported issues and determine warranty eligibility within 24-48 hours.
  • The position offers a competitive salary range of $21.00-$24.00 per hour along with comprehensive benefits including medical, dental, vision, and 401K.

Matching Summary

The role serves as the key link between Customer Support, Inventory, and Finance to ensure accurate processing of all incoming Bushnell Golf product returns.

Salary

Hourly Rate: $21.00 - $24.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • 2+ years returns processing experience
  • NetSuite ERP system familiarity
  • Hardware troubleshooting skills
  • Physical inspection of returned devices
  • RMA workflow compliance

Nice-to-have

  • Bushnell Golf product knowledge
  • Zendesk or Salesforce CRM experience
  • High-volume warranty environment background
  • Firmware update capabilities
  • Golf technology sector experience

Key Requirements

  • 2+ years in returns processing or warranty evaluation
  • Experience with NetSuite or similar ERP systems
  • Technical aptitude for hardware/software troubleshooting
  • Ability to lift up to 40 lbs
  • Strong attention to detail and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter