Machine Support Specialist - Sg7 - Torreon

Deere & Company

Torreon, Mexico
On-site
Mechanical and electrical systems knowledge
Machine operation understanding
Troubleshooting failures
Deere & Company is seeking a Machine Support Specialist in Torreon, Mexico, to assist dealers and field staff in resolving complex technical issues related to agricultural machinery. The ideal candidate will possess a strong mechanical background, effective communication skills, and a focus on quality and efficiency

Job Summary

  • The role involves assisting dealers and field staff in solving complex technical problems using the Case & Contact Management System.
  • Candidates will analyze data from machine telematics, warranty claims, and part sales to identify emerging product issues.
  • The position requires developing and delivering technical training for field teams and channel partners while supporting early detection problem resolution processes.

Matching Summary

Match Score: 85

Deere & Company is seeking a Machine Support Specialist in Torreon, Mexico, to assist dealers and field staff in resolving complex technical issues related to agricultural machinery. The ideal candidate will possess a strong mechanical background, effective communication skills, and a focus on quality and efficiency.

Skills & Requirements

Must-have

  • Mechanical and electrical systems knowledge
  • Machine operation understanding
  • Troubleshooting failures
  • Blueprints and schematics reading

Nice-to-have

  • Effective communication skills
  • Root cause analysis capability
  • Influencing without authority
  • Focus on quality and turnaround time

Key Requirements

  • Bachelor's degree in electromechanical or related field
  • Up-to-date tax situation certificate (Constancia de Situación Fiscal)
  • Necessary work permits to work in Mexico

Work Rights

Must have necessary work permits to work in Mexico

Tailored Resume

Cover Letter