Executive Team Leader Service & Engagement (assistant Manager Front End) Plainville, Ma
Target
Plainville, Ma, US
Base: $64,000.00 - $128,000.00; bonus/equity: not ...
Guest service fundamentals
Guest engagement
Problem solving and resolution
Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery
Job Summary
Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery.
The role of a Service & Engagement Executive Team Leader can provide you with the knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store.
Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.
Matching Summary
Advocates of guest experience who welcome, thank and exceed guest service expectations by focusing on guest interaction and recovery.
Salary
Base: $64,000.00 - $128,000.00; Bonus/Equity: Not specified; Benefits: comprehensive health benefits and programs, 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation
Skills & Requirements
Must-have
guest service fundamentals
guest engagement
problem solving and resolution
retail business fundamentals
inventory management
guest shopping patterns
pricing and promotions strategies
team management
recruiting and talent management
Nice-to-have
positive team and guest centric culture
ethical conduct and compliance
adapt to current technology needs
Key Requirements
4 year degree or equivalent experience
Strong interpersonal and communication skills
Strong business acumen
Manage conflict, lead and hold others accountable
Relate well with and interact with all levels of the organization
Strong cognitive skills
Learn and adapt to current technology needs
Manage workload and prioritize tasks independently and with a team
Access all areas of the building
Scan, handle and move merchandise efficiently and safely
Accurately handle cash register operations and cash transactions
Flexible work schedule (e.g., nights, weekends and holidays)