European Client Services Manager

VANGUARD AUSTRALIA

Hybrid
10+ years client services experience
German market distribution ecosystem knowledge
Native or business level german fluency
The role is accountable for leading a client servicing team supporting clients and sales teams across Continental Europe markets

Job Summary

  • The role is accountable for leading a client servicing team supporting clients and sales teams across Continental Europe markets.
  • This is a player/coach role combining team leadership with direct involvement in key client and sales interactions.
  • Vanguard is not offering sponsorship for this position and requires a hybrid working schedule of Tuesday-Thursday in the office.

Matching Summary

The role is accountable for leading a client servicing team supporting clients and sales teams across Continental Europe markets.

Skills & Requirements

Must-have

  • 10+ years client services experience
  • German market distribution ecosystem knowledge
  • Native or business level German fluency
  • Team leadership and people management
  • Regulatory and governance framework expertise

Nice-to-have

  • IMC or equivalent professional qualification
  • Postgraduate qualification preferred
  • Experience with KVGs and pooled fund vehicles
  • Hybrid work model adaptability
  • Cross-functional collaboration skills

Key Requirements

  • Minimum 10 years client services experience
  • In-depth knowledge of German market and KVGs
  • Undergraduate degree required, postgraduate preferred
  • IMC or equivalent professional qualification
  • Native or business level fluency in German
  • No visa sponsorship available

Work Rights

Must have Australian work rights; no sponsorship provided

Tailored Resume

Cover Letter