Customer Service Specialist B2b

I-MED Radiology

Mount Waverley, Victoria, Australia
**
B2b customer service
Medical administration tasks
Patient information management
** I-MED Radiology is seeking a Customer Service Specialist to provide exceptional B2B support in a medical administration context. The role is full-time, Monday to Friday, based in Mount Waverley, with hybrid working options after training. **

Job Summary

  • You will play a critical role supporting I-MED National Contract customers, ensuring a seamless and professional experience.
  • Key responsibilities include performing general medical administration tasks, booking appointments, and managing patient information with accuracy.
  • This full-time, permanent position offers a Monday-to-Friday schedule, initial onsite training, and hybrid working arrangements post-training.

Matching Summary

Match Score: 75

** I-MED Radiology is seeking a Customer Service Specialist to provide exceptional B2B support in a medical administration context. The role is full-time, Monday to Friday, based in Mount Waverley, with hybrid working options after training. **

Skills & Requirements

Must-have

  • B2B customer service
  • Medical administration tasks
  • Patient information management
  • Handle inbound and outbound calls
  • Process referrals accurately
  • Maintain patient confidentiality

Nice-to-have

  • Proactive and positive attitude
  • Customer-first approach
  • Collaborative team player

Key Requirements

  • Previous customer service or administration experience
  • B2B or medical experience highly regarded
  • High level of attention to detail
  • Comfortable working with multiple systems

Work Rights

Not specified

Tailored Resume

Cover Letter