Rvp, Agentic Customer Success Leader

Salesforce

San Francisco, California, United States
Base: $191,100 - $320,600 annually; base (sf/nyc):...
15+ years professional experience
7+ years product management or customer success leadership
Value engineering and financial modeling expertise
This role serves as the strategic architect for Value Engineering, ensuring deep operationalized adoption of Salesforce's Agentforce platform

Job Summary

  • This role serves as the strategic architect for Value Engineering, ensuring deep operationalized adoption of Salesforce's Agentforce platform.
  • The successful candidate will orchestrate a global success team to drive continuous value realization using agent telemetry and hard data metrics.
  • Salesforce offers comprehensive benefits including medical, dental, vision, mental health support, paid parental leave, and an employee stock purchasing program.

Matching Summary

This role serves as the strategic architect for Value Engineering, ensuring deep operationalized adoption of Salesforce's Agentforce platform.

Salary

Base: $191,100 - $320,600 annually; Base (SF/NYC): $228,600 - $348,600 annually; Bonus/Equity/Benefits: Not specified

Skills & Requirements

Must-have

  • 15+ years professional experience
  • 7+ years Product Management or Customer Success Leadership
  • Value Engineering and financial modeling expertise
  • AI/LLM logic and agentic capabilities fluency
  • Consumption-based P&L management experience
  • Enterprise telemetry and data-driven governance

Nice-to-have

  • Supply Chain or Financial Services domain expertise
  • Experience with SAP, Oracle, or legacy system integration
  • Salesforce Data Cloud and Agentforce proficiency
  • Global team building across multiple time zones
  • Executive presence for C-suite stakeholder engagement

Key Requirements

  • 15+ years of professional experience required
  • 7+ years in Product Management, Customer Success, or Big 4 Consulting
  • Proven track record leading Fortune 500 digital transformations
  • Expert ability to interpret platform telemetry and usage data

Work Rights

Not specified

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