Customer Liaison Officer Chn

Marriott Vacations Worldwide

Not specified; not specified; not specified
Onsite
Strong interpersonal communication skills
High school education or ged required
English speaker with additional languages
The role focuses on reducing post-sale contract cancellations by ensuring a positive owner experience during the cooling-off period

Job Summary

  • The role focuses on reducing post-sale contract cancellations by ensuring a positive owner experience during the cooling-off period.
  • Ambassadors are responsible for greeting new members at the point of sale and coordinating welcome calls to facilitate first bookings.
  • Success in this position requires strong organizational skills to manage documentation, track communications, and assist Sales Executives with administrative tasks.

Matching Summary

The role focuses on reducing post-sale contract cancellations by ensuring a positive owner experience during the cooling-off period.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Strong interpersonal communication skills
  • High school education or GED required
  • English speaker with additional languages
  • Ability to work holidays if business requires
  • Product knowledge of vacation ownership

Nice-to-have

  • One year related experience preferred
  • Willingness to mentor other executives
  • Self-critique and continuous improvement mindset
  • Experience with sales techniques in rescission period

Key Requirements

  • High school Education or GED
  • English speaker (additional languages required)
  • One-year related experience (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter