Lead and mentor administrative staff while working closely with the Executive Director and leadership team to support the home’s daily operations
Job Summary
Lead and mentor administrative staff while working closely with the Executive Director and leadership team to support the home’s daily operations.
Oversee resident billing accounts and collection processes to ensure timely payments and accurate record-keeping.
Lead and develop a high-performing administrative team that demonstrates Extendicare’s values and delivers exceptional service to our residents, families and employees.
Matching Summary
Lead and mentor administrative staff while working closely with the Executive Director and leadership team to support the home’s daily operations.
Skills & Requirements
Must-have
Financial management and reporting
HR processes and compliance
Resident billing and collections
Workforce administration and scheduling
Unionized environment experience
Nice-to-have
Driving efficiencies
Fostering a welcoming environment
Continuous improvement initiatives
Data-driven decision making
Key Requirements
Post-secondary education in Business Administration, Accounting, or Human Resources
3-5 years of experience in business or office operations
2-3 years of supervisory or people leadership experience
Proficiency in Microsoft Office Suite and advanced Excel