Benefits Customer Service Representative

Conduent Business Services

Chesapeake, VA, United States
Base: $17.00 ph; bonus/equity: may be eligible for...
On-site
High school diploma or ged required
Minimum 18 years of age
Typing speed at least 25 words per minute
Conduent Business Services is seeking a Benefits Customer Service Representative in Chesapeake, VA, to handle inbound calls regarding benefit plans. The role requires strong communication skills, attention to detail, and prior customer service experience, with a starting pay of $17.00 per hour and a flexible work schedule

Job Summary

  • This role involves handling a high volume of inbound calls from members regarding their benefit plans in a fast-paced environment.
  • The position offers 6 weeks of paid training and benefits available starting on day one.
  • Candidates must be able to work flexible hours between 8am and 8pm EST while maintaining accuracy across multiple systems.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Benefits Customer Service Representative in Chesapeake, VA, to handle inbound calls regarding benefit plans. The role requires strong communication skills, attention to detail, and prior customer service experience, with a starting pay of $17.00 per hour and a flexible work schedule.

Salary

Base: $17.00 per hour; Bonus/Equity: May be eligible for bonus based on business need; Benefits: Health insurance, dental, vision, life insurance, retirement plan, PTO

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Minimum 18 years of age
  • Typing speed at least 25 words per minute
  • Ability to navigate multiple computer systems
  • Flexibility for 8-hour shifts between 8am-8pm EST

Nice-to-have

  • Customer service experience in benefits field
  • Experience with healthcare industry
  • Strong communication skills
  • Attention to detail
  • Problem-solving through analysis

Key Requirements

  • High school diploma or GED
  • Must be 18 years of age
  • US work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter