Team Lead - Technical Support

Adyen Payments

Tokyo, Japan
On-site
3+ years leading technical support teams
Strong problem-solving skills
Fluent in japanese and english
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft

Job Summary

  • Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
  • You will lead a highly motivated team acting as a key point of contact for merchants across Japan and the broader APAC region.
  • The role requires balancing local market needs in Japan with globally distributed collaboration and ways of working.

Matching Summary

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.

Skills & Requirements

Must-have

  • 3+ years leading technical support teams
  • Strong problem-solving skills
  • Fluent in Japanese and English

Nice-to-have

  • Payments or Fintech experience
  • Affinity for internet technologies
  • Willingness to travel occasionally

Key Requirements

  • At least 3 years of people leadership experience
  • Strong written and verbal communication in Japanese and English
  • Experience in customer-facing and cross-functional environments

Work Rights

Not specified

Tailored Resume

Cover Letter