Senior Claims Officer

Suncorp-Metway Ltd

Sydney, Australia
On-site
Strata property claims expertise
Manage complex claims portfolio
Technical expert guidance
Manage a portfolio of Vero Specialty Lines claims from start to end, providing expert advice on complex claims as a subject matter expert

Job Summary

  • Manage a portfolio of Vero Specialty Lines claims from start to end, providing expert advice on complex claims as a subject matter expert.
  • Design and document claims processes to drive efficiency and quality outcomes, while building strong relationships with internal and external stakeholders.
  • Support the development of Claims Officers through mentoring and training, contributing to a best-in-class claims experience within a diverse and inclusive culture.

Matching Summary

Manage a portfolio of Vero Specialty Lines claims from start to end, providing expert advice on complex claims as a subject matter expert.

Skills & Requirements

Must-have

  • strata property claims expertise
  • manage complex claims portfolio
  • technical expert guidance
  • stakeholder relationship building
  • analytical and problem-solving capability

Nice-to-have

  • mentoring and training experience
  • driving efficiency and quality outcomes
  • inclusive and diverse culture
  • flexible and hybrid working model

Key Requirements

  • Minimum 5 years' experience managing property claims
  • Exposure to strata property claims
  • Experience mentoring or training others
  • Strong stakeholder management skills
  • Clear, confident communication and negotiation skills

Work Rights

Not specified

Tailored Resume

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