Ingeniero De Soporte Técnico (presencial En México)

DXC Technology UK

Mexico City, Mexico
2 years hardware and software support experience
Servicenow ticket management skills
On-site user interaction and communication
The role involves providing fundamental technical assistance in infrastructure and applications while working on-site at client facilities

Job Summary

  • The role involves providing fundamental technical assistance in infrastructure and applications while working on-site at client facilities.
  • Candidates will manage ServiceNow tickets, resolve break-fix incidents, and support hardware and software across various devices.
  • DXC Technology fosters a culture of learning, diversity, and inclusion with a focus on strong connections and community success.

Matching Summary

The role involves providing fundamental technical assistance in infrastructure and applications while working on-site at client facilities.

Skills & Requirements

Must-have

  • 2 years hardware and software support experience
  • ServiceNow ticket management skills
  • On-site user interaction and communication
  • Break-Fix incident resolution capabilities
  • Microsoft Teams and OneDrive knowledge

Nice-to-have

  • Continuous learning attitude
  • Collaborative team environment
  • Field services project participation
  • Documentation creation skills

Key Requirements

  • Bachelor's degree or equivalent education
  • Minimum 2 years of on-site technical support experience
  • Basic knowledge of Intune, Autopilot, and networking ports

Work Rights

Not specified

Tailored Resume

Cover Letter