Client Experience Specialist - Global

Holly Hunt Enterprises Inc

Harrogate, United Kingdom
Hybrid
3-5 years client-facing experience
Order management process skills
Strong verbal and written communication
This role serves as a primary point of contact for clients, ensuring a seamless end-to-end experience throughout the order lifecycle

Job Summary

  • This role serves as a primary point of contact for clients, ensuring a seamless end-to-end experience throughout the order lifecycle.
  • The position requires collaborating cross-functionally with sales, operations, and logistics teams to resolve risks and ensure timely delivery.
  • NaughtOne values sustainability deeply and expects this role to work closely with the Sustainability team to provide essential compliance information.

Matching Summary

This role serves as a primary point of contact for clients, ensuring a seamless end-to-end experience throughout the order lifecycle.

Skills & Requirements

Must-have

  • 3-5 years client-facing experience
  • Order management process skills
  • Strong verbal and written communication
  • Microsoft Office proficiency
  • Ability to prioritize tasks independently

Nice-to-have

  • Experience with ERP systems like MS Dynamics NAV
  • Sustainability knowledge and compliance awareness
  • Proactive resourceful mindset
  • High attention to detail and accuracy

Key Requirements

  • A-level or equivalent education
  • GCSE passes in Maths and English
  • 3-5 years experience in fast-paced client-facing role

Work Rights

Not specified

Tailored Resume

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