Bilingual Contact Center Representative, Canadian Banking, Easyline
TD Bank
Montréal, Quebec, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
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Bilingual french and english proficiency
High school diploma or equivalent
Exceptional listening skills
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TD Bank is seeking a Bilingual Contact Center Representative to provide exceptional customer service to clients in both French and English. This fully remote position emphasizes customer support, problem-solving, and continuous personal development.
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Job Summary
This role serves as the voice of TD, delivering legendary customer service by resolving inquiries and offering trusted advice 24/7.
The position requires balancing performance metrics including customer experience survey results, compliance regulations, and productivity targets.
TD offers a comprehensive Total Rewards package including health benefits, retirement programs, and extensive career development opportunities.
Matching Summary
Match Score: 75
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TD Bank is seeking a Bilingual Contact Center Representative to provide exceptional customer service to clients in both French and English. This fully remote position emphasizes customer support, problem-solving, and continuous personal development.
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Salary
Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, mental health, savings, retirement, paid time off