Job Summary

• Serve as the initial contact for employee queries via ServiceNow cases, live chat, and calls, providing end-to-end support and resolution for Tier 1 cases.
• Stay current on HR policies, procedures, and regulatory requirements, and create and update documentation for Tier 1 processes.
• Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.

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Skills & Requirements

Key Requirements

• High School Diploma required
• University degree or equivalent experience
• 0-1 years of experience
• English B2 and Portuguese B2
• Familiarity with HR policies
• Excellent written and verbal communication skills

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