Customer Service Sales Representative (tsx)

Sky (Comcast)

Remote
Base: $16.00phly; bonus/equity: 5% quarterly bonus...
Handle customer inquiries via multiple platforms
Troubleshoot technical problems and account issues
Build consultative relationships with customers
Responsible for providing end-to-end support for customers to ensure a positive experience and uphold the company's service delivery strategy

Job Summary

  • Responsible for providing end-to-end support for customers to ensure a positive experience and uphold the company's service delivery strategy.
  • This virtual work-from-home role offers a base rate of $16.00/hourly plus a quarterly bonus and potential for uncapped monthly commissions.
  • Employees are expected to own the customer experience, be enthusiastic learners of technology, win as a team, and drive results and growth.

Matching Summary

Responsible for providing end-to-end support for customers to ensure a positive experience and uphold the company's service delivery strategy.

Salary

Base: $16.00/hourly; Bonus/Equity: 5% quarterly bonus with potential for monthly uncapped commissions; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Handle customer inquiries via multiple platforms
  • Troubleshoot technical problems and account issues
  • Build consultative relationships with customers
  • Utilize multiple tools and systems
  • Work in a fast-paced, metrics-driven environment

Nice-to-have

  • Passion for teamwork and innovation
  • Enthusiastic learner of technology
  • Drive results and growth
  • Support a culture of inclusion

Key Requirements

  • 0-2 Years Relevant Work Experience
  • Some High School Coursework

Work Rights

Not specified

Tailored Resume

Cover Letter