Sr Business Excellence & Insights Mgr

Novartis

Selangor, Malaysia
Sales force effectiveness initiatives
Crm system management
Sales analytics and reporting
Serve as a Sales Force Effectiveness business partner to commercial leadership by developing and executing SFE initiatives such as measuring product access and sales results, segmentation and targeting, account planning, incentive calculations, managing CRM systems, and generating insights through SFE market analytics

Job Summary

  • Serve as a Sales Force Effectiveness business partner to commercial leadership by developing and executing SFE initiatives such as measuring product access and sales results, segmentation and targeting, account planning, incentive calculations, managing CRM systems, and generating insights through SFE market analytics.
  • Manage the Sales Force Effectiveness team or lead a key process/service within the team while ensuring high data quality and utilization aligned with Regional Commercial Excellence.
  • Support projects involving resource allocation including launch planning and ensure accurate reporting and implementation of incentive schemes to enhance sales effectiveness and efficiency.

Matching Summary

Serve as a Sales Force Effectiveness business partner to commercial leadership by developing and executing SFE initiatives such as measuring product access and sales results, segmentation and targeting, account planning, incentive calculations, managing CRM systems, and generating insights through SFE market analytics.

Skills & Requirements

Must-have

  • Sales Force Effectiveness initiatives
  • CRM system management
  • Sales analytics and reporting
  • Field Force productivity improvement
  • Incentive scheme implementation
  • Data quality and utilization
  • Account planning and targeting

Nice-to-have

  • Customer acquisition strategies
  • Curious mindset
  • Customer experience (CX)
  • Professional etiquette
  • Online learning
  • Waterfall model
  • Business intelligence

Key Requirements

  • Sales experience in Healthcare or Pharma
  • Commercial or leadership experience in Healthcare
  • English language proficiency

Work Rights

Not specified

Tailored Resume

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