Specjalista Ds. Obsługi Klienta B2b I Łańcucha Dostaw

Clickedu

**
3-5 years b2b customer service experience
Advanced excel proficiency required
Sap software knowledge preferred
** Clickedu is seeking a Customer Service Specialist for B2B and Supply Chain operations. The role involves managing customer relationships, handling returns and complaints, and supporting logistics processes, with a strong emphasis on organization and analytical skills. **

Job Summary

  • The role involves timely and reliable B2B customer service including debt analysis and collection actions.
  • Candidates will manage returns, complaints, and logistics processes while collaborating with clients and internal teams.
  • The company offers stable employment, a supportive team environment, and the opportunity to shape B2B service standards.

Matching Summary

Match Score: 75

** Clickedu is seeking a Customer Service Specialist for B2B and Supply Chain operations. The role involves managing customer relationships, handling returns and complaints, and supporting logistics processes, with a strong emphasis on organization and analytical skills. **

Skills & Requirements

Must-have

  • 3-5 years B2B customer service experience
  • Advanced Excel proficiency required
  • SAP software knowledge preferred
  • Debt collection and invoicing procedures
  • Returns and complaints handling process
  • Logistics and transport coordination skills

Nice-to-have

  • Experience in publishing industry
  • Knowledge of distribution and wholesale
  • Familiarity with printing house operations
  • English language skills at B1 level minimum
  • Analytical thinking and problem solving
  • Strong organizational and documentation skills

Key Requirements

  • Minimum 3-5 years experience in sales or B2B customer support
  • Proficiency in Excel and SAP systems
  • Basic knowledge of accounting and procurement processes
  • English language proficiency at least B1 level

Work Rights

Not specified

Tailored Resume

Cover Letter