Patient Scheduling Coordinator, Senior

Wake Forest Baptist Medical Center

Unknown, Unknown, US
Base: $21.85 - $32.80; bonus/equity: not specified...
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Resolve problems under stressful conditions
Handle multiple calls
Maneuver several computer software systems
** Wake Forest Baptist Medical Center is seeking a Senior Patient Scheduling Coordinator to manage patient appointments and ensure effective communication within the specialty care team. The ideal candidate has experience in consumer services, preferably in a surgical environment, and is skilled in navigating multiple computer systems. **

Job Summary

  • Answers incoming phone lines for specialty care team and maintains pre-determined abandon rates.
  • Schedules appointments and ancillary studies, obtains authorizations, and coordinates ambulatory and surgical clinical activity.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

Match Score: 75

** Wake Forest Baptist Medical Center is seeking a Senior Patient Scheduling Coordinator to manage patient appointments and ensure effective communication within the specialty care team. The ideal candidate has experience in consumer services, preferably in a surgical environment, and is skilled in navigating multiple computer systems. **

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Benefits Eligible

Skills & Requirements

Must-have

  • Resolve problems under stressful conditions
  • Handle multiple calls
  • Maneuver several computer software systems
  • Work independently without direct supervision
  • Maintain positive attitude when interacting

Nice-to-have

  • Experience in surgical specialty
  • Strong working knowledge of medical terminology
  • Experience handling urgent and emergent requests

Key Requirements

  • High school diploma or GED equivalent
  • Three years' experience in direct consumer services
  • Experience handling multiple calls in a stressful environment preferred
  • Previous experience working in a surgical specialty environment preferred
  • Strong working knowledge of medical terminology preferred

Work Rights

Not specified

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