Not specified; benefits: 25% staff discount; hip i...
On-site
Lead and motivate sales team
Deliver high level customer service
Analyse sales data for performance
COS is seeking a Floor Manager for their Glasgow store to enhance customer experiences through exceptional service and team leadership. The role requires strong product knowledge, excellent communication skills, and a focus on operational excellence
Job Summary
The role involves leading a dedicated team to create excellent, memorable customer experiences that go beyond expectations.
Candidates will be responsible for analysing sales data and collaborating with the Store Manager to maximize department performance.
Employees enjoy a 25% staff discount across all H&M Group brands and access to the H&M Incentive Program.
Matching Summary
Match Score: 85
COS is seeking a Floor Manager for their Glasgow store to enhance customer experiences through exceptional service and team leadership. The role requires strong product knowledge, excellent communication skills, and a focus on operational excellence.
Salary
Not specified; Benefits: 25% staff discount; HIP incentive program included
Skills & Requirements
Must-have
Lead and motivate sales team
Deliver high level customer service
Analyse sales data for performance
Oversee daily store operations
Support recruitment and onboarding
Nice-to-have
Genuine interest in fashion products
Open to feedback and learning
Empathetic communication skills
Adaptable to operational changes
Flexible availability for shifts
Key Requirements
Proven ability to organize and motivate teams
Solid understanding of key retail KPIs
English language skills required
Comfortable working varied hours including evenings and weekends