Case Manager

EML

Melbourne, Australia
Fully remote
Manage workers compensation claims
Customer focused and empathetic service
Manage caseload within legislation
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.
  • You will manage a portfolio of workers compensation claims, your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home to support work/life balance and comprehensive learning and development opportunities.

Matching Summary

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • manage workers compensation claims
  • customer focused and empathetic service
  • manage caseload within legislation
  • deliver desired customer experience
  • provide accurate and complete information

Nice-to-have

  • foster a learning culture
  • solutions-focused when managing complex situations
  • creative problem solving
  • celebrates diversity and inclusion

Key Requirements

  • Previous experience in fast-paced environment
  • Strong PC skills
  • Excellent communication skills
  • High attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter