Concierge Manager

77

Rosemont, IL, US
Base: $23.00 ph; bonus/equity: not specified; bene...
3-5 years hospitality or guest services experience
Previous supervisory experience in customer-facing roles
Proficiency in microsoft office suite and google workspace
The Concierge Manager leads the day-to-day operations of the Concierge Team within a high-profile retail environment at Commonwealth Pier

Job Summary

  • The Concierge Manager leads the day-to-day operations of the Concierge Team within a high-profile retail environment at Commonwealth Pier.
  • This role requires building relationships with local community partners and executing property-wide initiatives aligned with strategic marketing goals.
  • JLL offers comprehensive benefits including 401(k) matching, paid parental leave at 100% of salary, and early access to earned wages.

Matching Summary

The Concierge Manager leads the day-to-day operations of the Concierge Team within a high-profile retail environment at Commonwealth Pier.

Salary

Base: $23.00 per hour; Bonus/Equity: Not specified; Benefits: 401(k) match, medical/dental/vision, paid parental leave

Skills & Requirements

Must-have

  • 3-5 years hospitality or guest services experience
  • Previous supervisory experience in customer-facing roles
  • Proficiency in Microsoft Office Suite and Google Workspace
  • Strong leadership and team management skills
  • Ability to work varied shifts including weekends

Nice-to-have

  • Knowledge of local market attractions and dining
  • Proficiency with iOS systems and digital platforms
  • Outstanding organizational and multitasking abilities
  • Passion for guest satisfaction and service excellence
  • Experience in event set-up and breakdown

Key Requirements

  • Bachelor's Degree or equivalent combination of education and experience
  • Authorized to work in the United States without sponsorship
  • 3-5 years progressive experience in hospitality or retail management

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter