Technical And Business Analyst

Deutsche Services Polska Sp. z o.o.

Warsaw, Poland
Hybrid
Core banking system administration
It service management platform
Windows server 2016/2019 administration
Deutsche Services Polska Sp. z o.o. is seeking a Technology Service Analyst to provide technical support and services for Deutsche Bank Ukraine. The role requires a proactive individual with a background in technology and banking operations, focusing on application management, user support, and adherence to regulatory requirements

Job Summary

  • This position based in Poland, Deutsche Services Polska, requires a proactive approach to problem-solving, a strong customer service orientation, and the ability to communicate effectively with both technical and non-technical stakeholders.
  • Your key responsibilities include Ownership of local applications including end-to-end responsibility for application setup from regulatory and DB policies requirements, Administration and support of the core banking system (B2), and Provide remote support to end users.
  • We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Matching Summary

Match Score: 85

Deutsche Services Polska Sp. z o.o. is seeking a Technology Service Analyst to provide technical support and services for Deutsche Bank Ukraine. The role requires a proactive individual with a background in technology and banking operations, focusing on application management, user support, and adherence to regulatory requirements.

Skills & Requirements

Must-have

  • core banking system administration
  • IT service management platform
  • Windows Server 2016/2019 administration
  • SQL queries basic knowledge
  • Office 365 advanced user
  • Service Desk, Jira, Confluence experience

Nice-to-have

  • proactive problem-solving approach
  • strong customer service orientation
  • passion for technology
  • Unix skills would be a plus

Key Requirements

  • Native-level proficiency in Ukrainian
  • Professional-level proficiency in English
  • Project management skills

Work Rights

Not specified

Tailored Resume

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