Manager Delivery Optimisation

Cobbenefitfair

Process and workflow design
Automation platforms
Ai-enabled solutions
Lead the analysis and redesign of business processes to improve efficiency, quality, and customer and colleague experience

Job Summary

  • Lead the analysis and redesign of business processes to improve efficiency, quality, and customer and colleague experience.
  • Drive the design and delivery of workflow and automation solutions, partnering with delivery teams to leverage platforms such as Power Apps, Power Automate, and related technologies.
  • Engage and align stakeholders across business and technical teams, acting as a bridge between them and managing vendors and cross-functional partners to deliver agreed outcomes.

Matching Summary

Lead the analysis and redesign of business processes to improve efficiency, quality, and customer and colleague experience.

Skills & Requirements

Must-have

  • Process and workflow design
  • Automation platforms
  • AI-enabled solutions
  • Data-led processes
  • Stakeholder engagement

Nice-to-have

  • Continuous optimisation
  • Cross-functional partners
  • Diverse workforce
  • Accessibility and flexibility

Key Requirements

  • Advanced SQL analytical skills
  • Microsoft Power Apps experience
  • Microsoft Power Automate experience
  • PowerBI or Tableau experience
  • Experience designing AI agents (preferred)
  • Experience implementing AI-driven workflow (preferred)
  • Strong stakeholder management skills
  • Strong communication skills
  • Ability to balance strategic thinking with hands-on execution

Work Rights

Not specified

Tailored Resume

Cover Letter