Customer Experience Associate

TD

Calgary, Alberta, Canada
Base: $22.50 - $28.33 cad ph; bonus/equity: not sp...
Process financial transactions accurately
Customer needs assessment
Promote banking solutions
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • The role involves processing financial transactions, understanding customer needs, recommending appropriate banking solutions, and delivering quality customer experiences while promoting a positive, diverse, and equitable work environment.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Matching Summary

At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.50 - $28.33 CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer needs assessment
  • Promote banking solutions
  • Use of MS Office and internet
  • Time management in fast-paced environment
  • Effective verbal and written communication

Nice-to-have

  • Team effectiveness promotion
  • Personal performance development
  • Discretion in confidential matters
  • Operational excellence improvements
  • Dynamic customer engagement

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset

Work Rights

Not specified

Tailored Resume

Cover Letter