Front Desk Manager - Cheaha State Park

Mt. Rainier National Park Lodging

Delta, AL, United States
On-site
Guest service excellence
Front desk operations
Staff scheduling and supervision
The Front Desk Manager at Cheaha State Park is responsible for overseeing front desk operations, ensuring excellent guest service, and managing staff. The role requires strong organizational and communication skills, with a focus on customer service and operational efficiency

Job Summary

  • Oversee front desk operations, including guest check-in/out, reservations, and switchboard monitoring to ensure excellent guest service.
  • Assist in planning and developing daily operations, forecasting revenue, managing labor, and ensuring compliance with budget.
  • Recruit, train, schedule, and supervise front desk staff while responding to guest inquiries and resolving complaints.

Matching Summary

Match Score: 85

The Front Desk Manager at Cheaha State Park is responsible for overseeing front desk operations, ensuring excellent guest service, and managing staff. The role requires strong organizational and communication skills, with a focus on customer service and operational efficiency.

Skills & Requirements

Must-have

  • Guest service excellence
  • Front desk operations
  • Staff scheduling and supervision
  • Cash handling and balancing
  • Facility safety and maintenance

Nice-to-have

  • Professional company representation
  • Problem-solving abilities
  • Adaptability to changing environments

Key Requirements

  • High School Diploma
  • Clerical skills
  • Computer proficiency (MS Outlook, Word, Excel)
  • Ability to arrange and coordinate schedules
  • Physical ability to stand, move, lift up to 50 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter