Not specified (assumed on-site or hybrid based on job responsibilities)
Customer order creation and expediting
Customer inquiry and problem resolution
Customer records and delivery schedules administration
Integer is seeking a Customer Service Representative to facilitate customer orders, coordinate production schedules, and resolve inquiries in a collaborative and inclusive work environment. The ideal candidate will have a bachelor’s degree in a related field and 1-3 years of experience in customer service or manufacturing, with strong organizational and communication skills
Job Summary
The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
Key responsibilities include creating and expediting customer orders, coordinating master demand schedules, and resolving customer inquiries and invoicing issues.
The role requires managing customer records, coordinating return goods activity, and providing reports for forecasting and shipping schedules.
Matching Summary
Match Score: 85
Integer is seeking a Customer Service Representative to facilitate customer orders, coordinate production schedules, and resolve inquiries in a collaborative and inclusive work environment. The ideal candidate will have a bachelor’s degree in a related field and 1-3 years of experience in customer service or manufacturing, with strong organizational and communication skills.
Skills & Requirements
Must-have
customer order creation and expediting
customer inquiry and problem resolution
customer records and delivery schedules administration
return goods activity coordination
finished goods and safety stock inventory input
Nice-to-have
focus on customer success
create better solutions
create success together
interact respectfully
open and honest communication
Key Requirements
Bachelor’s in marketing, Business or related field
1-3 years customer service experience
1-3 years manufacturing experience
APICS (CPIM) certification desired or required within 24 months
Experience with complex enterprise and production management software
Ability to read and interpret contracts and specifications sheets