Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p Et/8a-5p Pt) Exp Required
IQVIA
Multiple Locations
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Provide payment assistance solutions
Fielding requests for card activation
Explain program benefits
Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies
Job Summary
Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.
The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.
This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.
Matching Summary
Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.
Salary
Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Provide payment assistance solutions
Fielding requests for card activation
Explain program benefits
Troubleshoot submission rejection
Work 40 hours per week
Remote work from home
Nice-to-have
Bi-lingual English/Spanish
Suggest recommendations to management
Key Requirements
High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA certified
Call center experience required (3+ years preferred)