Senior Program Manager, Business Operations

Zillow Group

Remote, USA
Base: $127,100.00 - $203,000.00 (ca, ct, ma, nj, n...
Fully remote
Lead cross-functional initiatives
Optimize business performance
Operationalize payment and compliance policies
Business Operations is central to this mission, building scalable programs, tools, and strategies that empower teams to operate efficiently and effectively

Job Summary

  • Business Operations is central to this mission, building scalable programs, tools, and strategies that empower teams to operate efficiently and effectively.
  • As a Senior Program Manager, you will lead high-impact, cross-functional initiatives that protect revenue, uphold standards, and enable the Preferred program to scale.
  • Zillow is honored to be recognized among the best workplaces in the country.

Matching Summary

Business Operations is central to this mission, building scalable programs, tools, and strategies that empower teams to operate efficiently and effectively.

Salary

Base: $127,100.00 - $203,000.00 (CA, CT, MA, NJ, NY, WA, DC); $120,700.00 - $192,900.00 (CO, HI, IL, MN, NV, OH, RI, VT); Bonus/Equity: eligible for equity awards; Benefits: Not specified

Skills & Requirements

Must-have

  • Lead cross-functional initiatives
  • Optimize business performance
  • Operationalize payment and compliance policies
  • Reduce payment risk and bad debt
  • Partner with Product and cross-functional teams

Nice-to-have

  • Leverage AI and automation
  • Comfort operating in ambiguity
  • Strong bias toward action
  • Experience with transferable skills

Key Requirements

  • 6+ years experience in strategy, business operations, analytics, or program management
  • Experience designing and refining program workflows and tooling
  • Proven ability to break down complex problems
  • Experience translating business needs into product requirements
  • Strong influencing skills with senior stakeholders
  • Demonstrated success leading multi-workstream initiatives
  • Excellent communication and presentation skills
  • Highly proficient in project management, analytics, and reporting tools
  • SQL experience is a plus

Work Rights

Not specified

Tailored Resume

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