Stage - Assistant Chef De Projet Customer E-commerce Europe (h/f) - Juillet 2026
Chanel
Paris, France
Customer case management
E-commerce procedures update
Sharepoint updates
You will be responsible for managing customer cases, updating procedures, and maintaining relationships within the Customer Care Europe e-commerce team
Job Summary
You will be responsible for managing customer cases, updating procedures, and maintaining relationships within the Customer Care Europe e-commerce team.
Your role involves supporting the development of e-commerce activities by improving the online customer experience in collaboration with various stakeholders.
Chanel is committed to fostering an inclusive culture that promotes personal growth and collective performance, valuing the uniqueness of each individual.
Matching Summary
You will be responsible for managing customer cases, updating procedures, and maintaining relationships within the Customer Care Europe e-commerce team.
Skills & Requirements
Must-have
Customer case management
E-commerce procedures update
SharePoint updates
Weekly reporting
Office 365 mastery
Pack Office proficiency
Nice-to-have
Rigor and attention to detail
Writing and interpersonal skills
Curiosity and creativity
Agility and aesthetic sense
Proactive and proposal-driven
Key Requirements
Business school or University graduate
Perfect mastery of Office 365
Proficiency in Pack Office (Excel, Word, PowerPoint)