Branch Specialist

Auto Club Enterprises

Morgantown, WV, United States
On-site
Greet members in person and by phone
Process dmv license transactions
Prepare travel-related materials
Auto Club Enterprises is seeking a Branch Specialist for their Morgantown, WV location. The role involves providing high-level customer service, processing DMV transactions, and assisting with travel-related services, while maintaining the organization's quality standards

Job Summary

  • Greets members by phone and in person, determines service needs, and provides or directs them to the appropriate area.
  • Processes transactions, prepares travel materials, assists with reservations, promotes memberships, and handles payments and notary services.
  • Offers remarkable benefits including health coverage, 401(K) with match, tuition assistance, paid parental leave, and employee discounts.

Matching Summary

Match Score: 85

Auto Club Enterprises is seeking a Branch Specialist for their Morgantown, WV location. The role involves providing high-level customer service, processing DMV transactions, and assisting with travel-related services, while maintaining the organization's quality standards.

Skills & Requirements

Must-have

  • Greet members in person and by phone
  • Process DMV license transactions
  • Prepare travel-related materials
  • Promote and sell AAA memberships
  • Process membership and insurance payments
  • Balance and reconcile cash drawer
  • Perform notary services

Nice-to-have

  • Provide high level of customer service
  • Identify cross-sell opportunities
  • Maintain current knowledge of regulations

Key Requirements

  • High School GED Required
  • 1-3 years related experience Required
  • Basic computer literacy and data input skills
  • Ability to operate basic office equipment
  • Ability to perform basic accounting duties
  • Ability to work quickly and handle multiple tasks
  • Prior experience using State DMV licensing system
  • Obtain and maintain valid notary license as required

Work Rights

Not specified

Tailored Resume

Cover Letter