Dfc It Business Systems Analyst

Hamilton Honda Inc

Tigard, OR, US
Base: $60,000-$85,000 annually; bonus/equity: not ...
Hybrid
Resolve support tickets
Implement system enhancements
Develop reports in power bi
As a Business Systems Analyst I, you will resolve support tickets, implement system enhancements and automation, develop reports, and help onboard and train new users

Job Summary

  • As a Business Systems Analyst I, you will resolve support tickets, implement system enhancements and automation, develop reports, and help onboard and train new users.
  • Responsibilities include monitoring and resolving support tickets, implementing system changes via code or configuration, and creating reports and dashboards in Power BI.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays, PTO, disability, life insurance, 401(k), and employee stock purchase plan.

Matching Summary

As a Business Systems Analyst I, you will resolve support tickets, implement system enhancements and automation, develop reports, and help onboard and train new users.

Salary

Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports in Power BI
  • Onboard and train new users
  • Tier 1 support for DFC
  • Document processes and create user guides

Nice-to-have

  • Adaptability in fast-paced environment
  • Methodical task organization
  • Diligent change control practices
  • Continuous learning and process improvement
  • Customer service orientation with empathy

Key Requirements

  • Experience with ticketing systems
  • Familiarity with scripting and automation tools
  • Bachelor’s degree or equivalent experience
  • High School graduate or equivalent, 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter