Kingman Alt is seeking a Help Desk Support professional to provide technical assistance and user support in a healthcare environment. The ideal candidate should have at least two years of experience in a help desk role, with proficiency in Windows OS, Active Directory, and strong customer service skills
Job Summary
The Help Desk Support serves as the primary point of contact for technical support, user provisioning, and access management within a healthcare environment.
Responsibilities include managing the full onboarding and offboarding lifecycle across Active Directory, Microsoft 365, and clinical systems while ensuring security compliance.
Employees must deliver professional, patient-focused technical support to physicians, staff, and vendors while maintaining high satisfaction standards.
Matching Summary
Match Score: 85
Kingman Alt is seeking a Help Desk Support professional to provide technical assistance and user support in a healthcare environment. The ideal candidate should have at least two years of experience in a help desk role, with proficiency in Windows OS, Active Directory, and strong customer service skills.
Skills & Requirements
Must-have
Active Directory user management
Microsoft 365 administration
Level 1 hardware troubleshooting
Ticketing system monitoring
Software deployment tools
Nice-to-have
Healthcare industry experience
Strong customer service orientation
Ability to work under pressure
Clinical application support knowledge
Key Requirements
Minimum two years in technical support or help desk role