Director Of Customer Operational Readiness

KION Group

Competitive compensation + benefits; pyy transpyre...
Fully remote
12+ years in warehouse automation
Global team leadership experience
Automated material handling systems expertise
This role involves building a world-class global function from the ground up to ensure customers are fully prepared to operate automated warehouse systems

Job Summary

  • This role involves building a world-class global function from the ground up to ensure customers are fully prepared to operate automated warehouse systems.
  • The successful candidate will define the vision, strategy, and operating model while recruiting and leading regional readiness managers and transition specialists.
  • Key responsibilities include partnering with C-suite stakeholders to align readiness activities with strategic goals and ensuring seamless transitions to service teams.

Matching Summary

This role involves building a world-class global function from the ground up to ensure customers are fully prepared to operate automated warehouse systems.

Salary

Competitive Compensation And Benefits; Pay Transparency mentioned; Not specified

Skills & Requirements

Must-have

  • 12+ years in warehouse automation
  • Global team leadership experience
  • Automated material handling systems expertise
  • Operational readiness and commissioning
  • WMS/WCS/WES software knowledge
  • Executive stakeholder management

Nice-to-have

  • Lean/6-Sigma background
  • Organizational change management
  • Consulting experience
  • Multi-year service contract familiarity
  • Design-for-operations mindset

Key Requirements

  • 12+ years of relevant industry experience
  • Proven leadership scaling global teams
  • Expertise in large-scale transformation programs

Work Rights

Not specified

Tailored Resume

Cover Letter