Complaints Regulatory Reporting Lead

AIG Europe Ltd

Base: $140,000 to $155,000; bonus: eligible per in...
7+ years reporting experience in insurance
Design complaint metric frameworks
Proficiency in sql powerbi cognos excel
This role owns the design and delivery of complaint metric reporting across countries and products to drive operational improvement

Job Summary

  • This role owns the design and delivery of complaint metric reporting across countries and products to drive operational improvement.
  • The position requires producing thematic analysis reports that translate complaint patterns into actionable narratives for management.
  • AIG offers a comprehensive Total Rewards Program including health, wellbeing, financial security benefits, and professional development opportunities.

Matching Summary

This role owns the design and delivery of complaint metric reporting across countries and products to drive operational improvement.

Salary

Base: $140,000 to $155,000; Bonus: Eligible per incentive plan; Benefits: Comprehensive Total Rewards Program included

Skills & Requirements

Must-have

  • 7+ years reporting experience in insurance
  • Design complaint metric frameworks
  • Proficiency in SQL PowerBI Cognos Excel

Nice-to-have

  • Strong data quality governance instincts
  • Experience presenting to senior management
  • Ability to harmonize global reporting methodologies

Key Requirements

  • Bachelor's degree in Business or Data Analytics
  • 7+ years of reporting experience in operations or compliance
  • Strong understanding of complaints regulatory frameworks

Work Rights

Not specified

Tailored Resume

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