Job Summary

• The Service Manager plays a critical role within the Global Hosting Services (GHS) Service Management team, ensuring that new cloud services and major enhancements are thoroughly prepared for operational readiness.
• This role bridges Product, Engineering, Operations, and global stakeholders to translate business requirements into operational models, validate technical and process readiness, and facilitate seamless service adoption into the GHS support framework.
• The role combines service delivery, operational readiness, data‑driven decision support, and customer consultation to ensure that new services are delivered efficiently, securely, and in alignment with PwC standards.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor's degree in IT or related field
• 7 years in IT
• 3 years in IT Service Management
• ITIL certification preferred
• SAFe or PMP certification preferred
• Azure Fundamentals preferred

Work Rights